Support
We're here to help — reach out any time, or check the answers below first.
Contact us
Questions, feedback, or something not working right? Email us at support@bound8.com and we'll get back to you.
Frequently asked questions
How do invites work?
Everyone in bound8 belongs to a shared Space. The first person to join becomes its admin and can invite others with a short, human-readable invite code (like SMITH-4K2) or a shareable link. Anyone who joins with that code sees only their own Space's data.
How do I manage or cancel my subscription?
If you subscribed through the iOS app, manage or cancel it from your device's Apple ID subscription settings. If you subscribed on the web, manage or cancel it from your account's billing settings inside bound8.
How do I delete my account?
You can permanently delete your account any time from Settings — look for the Danger zone section. See our Privacy Policy for exactly what is removed and what is retained.
How do I report content or block a member?
Long-press a message, post, or comment (or tap the flag icon on the web) to report it to your Space's admin. To block someone, open their profile — or block them right after filing a report — and they won't be able to reach you or show up in your Space again.
More information
See our Privacy Policy and Terms of Service for more details. For legal, copyright, or DMCA matters, contact developer@apexprimus.com.